Q:  How should I submit my order?

A:  Orders may be placed online, by email or US mail. Not responsible for phone order mistakes.

Q:  When is payment required?

A:  All orders must be paid in advance of shipping

Q:  Are credit cards accepted?

A: Visa and MasterCard accepted

Q:  Where should I send payment?

A:  Payment may be mailed to us at: 10914 Tarpon Springs Rd.
Odessa, FL 33556

Q:  How long will it take to receive my order?

A:  We request that you place your order 30 days before your desired delivery date.  Orders that must leave our facility within ten days of the initial order date will include a 20% Rush Charge.  Two day rush charges are 50% of total order. The customer will be responsible for any additional shipping charge that is necessary.

Q:  What type of materials do you use?

A:  Our ribbons are all made of high quality materials

Q:  Is there a choice of color for the text on the ribbon?

A:  All ribbons are printed in GOLD

Q:  Can I use a custom Logo on the ribbons?

A:  Custom logos can be used.  Please send custom logo in Black and White. One time charge of $50.00 per logo.

Q:  What shipping method do you use?

A:  All Materials are shipped by United Parcel Service

Q. Are there any set-up fees?

A: Yes, if you do not meet our 100 piece total order there will be a $50.00 setup fee.

Q. Can I add classes or places to ribbons?

A: Yes, we charge $5.00 per change.

Please do not hesitate to contact us with any additional questions you might have.